Attendee needs to reduce ticket number selected


(Louise Lee) #1

Hi

We have a bunch of free events listed up, one attendee has selected two tickets, they only need one - how can I change this?


(Melissa Saunders) #2

Hi @LLee I think you need to contact the tech team over on Eventbrite: https://www.eventbrite.co.uk/support/contact-us


(Belinda Booker) #3

You could refund/cancel the order and ask the attendee to register again? Or you might be able to partially refund it, just cancelling one ticket. @nick_lawson do know of that’s possible for a free to attend event?


(Nick Lawson) #4

Not sure on this one, hopefully this can help:

https://www.eventbrite.com/support/articles/en_US/How_To/how-to-cancel-your-free-registration?lg=en_US

Will close this off Louise as you’ll get a quicker answer going through eventbrite support.


(Nick Lawson) #5