Great questions Belinda. I hope you’re ready for the essay. Apologies for the not getting back to you sooner than this. I worked on the same large international technology event for 9 years and yes I did see some big changes there, certainly on the registration side of things which was my area of expertise along with customer service. Security around events has probably been the biggest change that I’ve seen. We went from a relatively small event of around 30k when I first start on it, and grew up to over 100k earlier this year, with a substantial investment in security on all levels, from the registration systems themselves right through to venue, and having core staff trained (including myself) on international security protocol and procedures. It’s incredible what an event company should go through if it wants to ensure the safety for it’s attendees.
In terms of promotion for the event, being a technology not-for-profit organisation we had to be seen at the top of our game, so with Twitter launching in 2006 we were on that from the start, alongside the regular and typical PR newsletters and Press conferences through to blogs being launched a few years ago.
What do I miss? Oh the simplicity of the good old days. Nowadays we have to think of everything ‘just in case’ from H&S perspective and a process for everything (well at least our team were very driven by these factors) - working life becomes quite complex, but personally I think it’s necessary.
Anyway, I should stop and get on with some work! Thanks @Belinda_Booker this has been very therapeutic writing this! I could write for days, but I might just save that for my blog series I intend to start … Thanks for your questions! Happy to be of any help.