How to avoid Invitations going to spam?

(sarah) #1

Hi, I have sent out invites - I can click on to see who had opened, clicked on and registered. There are quite a few with “sent” - I have rung a few people and the invite is in spam.
How do i get around this?


(Melissa Saunders) #2

Hi @sarahbeth
thanks for posting this. I think a lot of us have come up against this. Just found these top tips Definitely some learnings for me here. A lot of people use a large hero image but that seems to be a no no.

Also you can test your email before you send it here:

Hope that helps. Let us know how you get on.
Best wishes, Melissa

(Richard Heathcote) #3

Yep, emails going awry is the everlasting problem!

I’ll be checking out the Mail Tester link though, looks useful. Thanks for posting @MelissaJane

(Belinda Booker) #4

Which email marketing provider did you use? I’m guessing it was an HTML email, did you also include a plain text version?

(Melissa Saunders) #5

No problem. I’ve not used it yet myself. It was the first one I found when I googled so I would love to hear if it’s any good or others have found better versions.

(sarah) #6

Thanks I will take a look - for now I added the contact name into the contacts if it was a generic email which has helped. I found myself also emailing to say an invitation would be in the trash / spam so please take a look (luckily I am not trying to sell anything as this wouldn’t be of use!!)