Hi Dee, you’re in the right place! Welcome! What are you working on at the moment and what’s your biggest challenge?
Welcome Kim! Thanks for joining us on EventTribe. Establishing an audience in a new area is quite a challenge. How are you tackling that?
Hi Claire! Welcome to EventTribe. Great to have you join us. What kind of events have you run in the past?
Hi everybody! I’m very glad to join and be a part of this community.
My name’s Michelle and I’m currently in Los Angeles. I put together a few corporate events during the year through the company I work for, as well as manage our field marketing team to host sponsorships and smaller on-site demos and product features.
One of the main problems I’ve faced (and am currently trying to figure out) is the rate of dropouts/no-shows at our free hosted events. I’ve read through a lot of the resources and threads already available, but so far have heard the same responses from most people. The average dropout rate is expected and we’ve had some good experience with gradually raising our retention rate by enhancing our event offerings, but we’re currently in a difficult position with our next venue and their guest list policy and are trying to experiment with ways we can decrease that dropout rate to 25-35% instead of the usual 40-50% without charging our guests.
I’m sure I’ll probably have to move this over to another thread eventually, but any and all advice is welcome! Thanks for having me.
Welcome Michelle. I think the best thing you can do in the situation is limit the tickets you make available and perhaps create a wait list? Tell people the tickets are strictly limited and specifically ask them to notify you in the event they are unable to make it so their place can be allocated to someone else. This should (hopefully) make them more conscientious about dropping out. Depending on how many attendees you have, you could reach out to them personally beforehand to check they are still coming. This will reinforce the idea that places are scarce and help you to start building a relationship with them. Let us know how you get on!
Hi Michelle, thanks for joining us on here. Good to read that you’re making progress on the retention rate though this still remains a challenge. If you haven’t got the resources to ring everyone, it might be worth sending everyone who has registered a reminder text. One of the text broadcast companies I use quotes the open rate for texts as 98% so it’s much harder to ignore than an email. I think it’s worth a try if you haven’t already.
As well as contacting provisional attendees to encourage them to turn up I would follow up with the ‘no shows’ too to explore why they didn’t come and find out if there’s anything you can do in future to overcome those barriers.
You might also find this thread helpful: What no-show rate do you expect at free events?
Best of luck!
I am Dr Jonathan Downie. I am a consultant interpreter, which means that as well as being a conference and business interpreter between English and French, I build interpreting teams and work closely with AV suppliers. I can also give advice on creating effective international events.
I am based in Edinburgh but have travelled around the UK and Europe for you.
Right now, I am working on my second book, which talks about the future of interpreting given the rise in AI and I have a new free course, which helps event managers save time and money on interpreting. You can get that for free here: http://bit.ly/buying-1nt
I have two big challenges:
- To become the preferred supplier for event management companies and event organisers who regularly organise international events and
- To grow awareness about my free course and all the tools it includes.
Happy for any feedback and help. And I am always happy to answer people’s queries about sourcing interpreters, briefing them, avoiding fakes and training speakers to behave themselves!
Hi @promoterGO, I guess it depends on loads of factors really: budget is obviously always key. If you can afford it - and the audience expects it - I think it’s definitely worth paying for a single graphic designer to produce a coherent and harmonious scheme. If you can’t, there’s always fiverr.com. Or if you have links with local universities that teach graphic design, you could run a design competition for final year students: the winner gets to put the work in their portfolio.
I guess you get what you pay for…a $5 design is going to look like it cost $5
Luckily, our site has designers dedicated to event designs, and having that niche available can only benefit event organisers (both new an experienced).
Hi I’m Paul
I’m a freelancer organising events for a wide range of mainly not for profit clients.
Look forward to contributing
Hi Jonathan, thanks for joining us on EventTribe. Sounds like it’s a very interesting time for you with developing technologies bringing new opportunities. How are you promoting yourself to event organisers? Do you exhibit at any events?
I attend quite a few events and try to meet people in person but haven’t managed to squirrel away the budget for a stand yet. I have, however, spoken at events and use social media and networking. The tricky thing is to find a regular networking event that event managers go to. Tradeshows are great but there aren’t as many of them as you might think for this industry.
At the moment, I am concentrating on content marketing and livetweeting from tradeshows. It got me two meetings last week at a show. I am definitely open to new ideas and places to go. Is CHS worth the journey?
Hey! I have started working in event management 7 months ago. Always wanted to try myself in this field but never had a chance to do it really.
I’m working for an international company in Prague, Czech Republic. Well, I face different issues all the time (trying to find a perfect location, fast catering, cheap photographer), so I hope I will be able to solve it somehow here.
I am Phanice, I love to create great experiences for others to network and learn. I come up with event concepts, fundraise for them, plan and manage from start to finish.
I am excited at the opportunity to connect with people from around the world and from diverse cultures to help me jump my business.
My events are engaging, interactive, inclusive, and fun. I have overseen planning for a number of events, from annual conferences, retreats, expos, training, medical camps, surgical camps and ice breaker events.
I am from Nairobi, Kenya, Africa.
I am working on two corporate events for hoteliers and beauticians and also a health festival.
I am also actively seeking funding and investment for my business.
Hello, Im Romylyn Bagos, they know me as Lovely,my nickname, 35years of age, a mother of 1 and at the same time an Event Organizer of different companies here in our Country,the Philippines. Im working on putting our own Event Company here in our province in Bulacan where i stayed. Most of the clients are Manila based. I want to have the perfect name for our business as an Event Company( Planning and Coordination Services) to start putting in order. Thank you and Godbless
Hi Jonathan, this might be of interest to you: https://www.eventbrite.co.uk/e/the-edinburgh-event-society-tickets-44218477657utm_source=eb_email&utm_medium=email&utm_campaign=order_confirmation_email&utm_term=eventname&ref=eemailordconf as suggested by @KarenMelville (thanks Karen).
Hi Paul, welcome to EventTribe. Great to have you join us. What’s the biggest challenge you face with not for profit events at the moment?
Hi there, welcome to EventTribe. Sounds like you have a few challenges on your hands. What kind of events do you work on?
Hi Phanice, welcome to EventTribe! Wow, you’re busy! I feel tired just reading about everything you are busy with. Is the funding your biggest challenge at the moment?
Hi Romylyn/Lovely, welcome to EventTribe. What kind of events will you be organising?