I know of an event that almost cancelled if it wasn’t for the case of the big wallet. They had around 20% of the expected attendance this year and so much went wrong many of us festival organisers were surprised that they have announced the event is on again next year.
I honestly think the event will cancel last minute next year and my question is, is it legal for festivals to sell tickets directly via a Paypal button? There seems to be no payment protection once the initial 45 days are done so if an event is selling tickets at £100 a go and a year in advance then bailed within the last month and goes into administration, the ticket purchasers have no way of getting refunds.
I know many ticket companies including Eventbrite hold money in an escrow until 3-7 days after the event has taken place to protect the buyer but I cannot find details of Paypal doing this but surely they must? I have 30+ friends that I know are going to buy tickets for this event and I just don’t want to see them getting ripped off. It also puts another bad mark on the music festival scene which has been taking a hit the past few years due to pop up festivals going bust and not refunding people.
Any advice or links to check out the legalities would be appreciated. I have been on the Paypal community and cannot find anything.