That is pretty much what I was thinking. I'm quite well up on Sheffield and trarely go outside the patch but if someone needed help here I'd be more than happy to assist. I do do something similar on my @HelpSheffield Twitter account currently, so if anyone needs Sheffield help please feel free to get in touch on there.
Another thing I was wondering, how come this platform appears to be by invite only? Are you testing before rolling it out to all?