Ticket buyers can't use discount code to purchase multiples tickets

HI! And thanks in advance. I am an organizer, my event is live, but I’m having trouble. I have a discount code set up, but when ticket buyers try to use it, they can only buy 1 ticket. It’s supposed to be a buy-1-get-1 free offer. I need buyers to be able to use the discount for any number of tickets.

The event is live and customers are complaining! Please let me know how to fix this.

Hi Scott, for Eventbrite product questions you should get in touch with our support team (https://www.eventbrite.co.uk/support) they will be able to help you with this. Thanks